Casablanca Hotel

Dear Client.

The Hotel Casablanca celebrated 55 years serving the promotion of tourism and hospitality in Colombia and also the community, the primary source of work and development on the Island of San Andrés.

It is important to highlight the commitment that we have always assumed, with respect to the health and safety of our guests and employees, applying the highest standards of maintenance and care with the cleanliness and impeccable presentation of our facilities.

This is how, due to the Covid-19 pandemic that the world is facing and from which we have not been the exception, the managers of the Casablanca hotel have designed and implemented their strategy to face this challenge, applying the protocols of BioSecurity established by the National Government, with which we will intensify and put at the service, new cleaning schemes and strict rules of behavior, both at the level of employees and guests, our reason for being.

Next, the Hotel Casablanca exposes its commitment.

The elements of biosecurity technology are currently being acquired for the coming months.
The routine of cleaning and disinfection in all areas will be intensified, raising the hotel standards even further.
The necessary signs for distancing will be installed in common areas (reception, restaurants, swimming pool, bathrooms, offices, among others), and they will be socialized among guests, visitors and employees, taking into account prevention measures against to COVID-19.
The temperature will be taken and the antibacterial products endorsed by the regulations will be kept, both at the entrance and during the stay, in different places of the hotel, to achieve effective hygiene.
All these protocols, plus those concerning restaurant services in the country, will be applied at the hotel, reducing their capacity by more than fifty percent and thus guaranteeing a minimum social distance of two meters between table and table. Likewise, with regard to table linen, elements of the service, which will be eliminated and the letter offered virtually for customers.
Workers who interact with guests and visitors will be provided with personal protection elements, as well as those who carry out room cleaning and laundry services.

Finally, the Casablanca Hotel is preparing to welcome guests and visitors, making them feel in a safe and friendly environment and complying with all the security protocols issued by the Ministry of Health.

Likewise, all matters are being managed to accredit themselves and achieve the seal "Together against Covid 19", which will be issued by the Colombian Hotel Association, Cotelco, once the hotel is certified in compliance with the provisions.

Owners, officials and employees in general of the Hotel Casablanca, we will commit ourselves to be together and with the family, fighting for this challenge: Maintain the positioning of the Hotel Casablanca on the Island of San Andrés.

German Arenas T

Manager

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