- Privileged location in front of the ocean.
- Solarium Pool.
- Cocos Bar.
- Buffet restaurant for the service of tourist plans.
- A la carte restaurants. Specialized in seafood and fusion cuisine.
- Fast food cafeteria.
- WiFi troughout the property.
- Safety deposit box in the rooms.
- Air Conditioning.
- Pedestrian access to the beach.
- Towel service for the beach and pool.
Check-in Time and policies
- Check-in: 15:00
- Check-out: 12:00
ID and credit card or deposit in cash required at the moment of the check-in.
Special requests are not guaranteed, subject to availability.
Adjoining or connecting rooms are assigned only when requested at the very moment of the confirmation of the booking and depend on availability.
Max. Accommodation in Room: 4 People
Max. Accommodation in Cabana: 6 People
The Hotel does not charge for infants (2 years or younger) when they are to stay in their parents' room.
To guarantee the reservation, it is essential to prepay the total price of the booking. Such payment takes place automatically at the moment of making the reservation on our virtual platform. The reservation can be cancelled without any penalty, depending on the season. For high season, up to 10 (ten) days prior to the day of check-in. For the low season, up to 3 (three) days prior to the day of check-in. Cancellation after the above-mentioned time limits, will have a penalty equivalent to the value of the first two nights. The transaction is made at the time of booking, in case of cancellation, the Hotel will request to the relevant financial institution a reversal of the transaction. 100% Of the total value of stay will be charged in case of No Show the day of the arrival.
To cancel a reservation one must send the request of cancellation by email to:
The Reservations Department is responsible for checking that the reservation has been cancelled in the stipulated time, depending on the season in order to make the reversal of the transaction without any penalty. If the cancellation is made after the deadline, the Hotel will charge the first two nights. An email request must be made in order to get a refund.
If you want to check out of the hotel room later than stipulated, you shall consult the availability in the hotels reception. The Late Check Out service has an additional cost.
Master Card, VISA, American Express.
Casablanca Hotel Policies
General conditions for individual reservations in high and low season and groups for both high and low season
For cancellations or changes, each room reserved has been granted with a 30-day release prior to the guests arrival, without charge or additional cost. Reservations canceled between 29 to 14 days before the arrival will be charged with 50% of the value of the package booked, according to the number of people and the plan chosen. The cancellation of any of the rooms booked, done within the last 13 days before the arrival, will be charged with the full value of the reservation canceled, according to the number of people and plan booked.
In low Season, you can cancel without penalty up until 72 hours before the arrival. Cancelations made after this period of time will have to pay whole value of the first night based on the number of people, type of room and plan chosen.
Previous reservation and subject to availability. To guarantee the booking the payment of the plan reserved must be made in advance, once the reservation is confirmed.
Payment in advance: The payment can be made through a current account (attached bank account), or through Visa or Master Card virtual credit card, for which you will need an an authorization letter signed by the cardholder in which you specify the card number, name and identification number of the cardholder, expiration date and the amount authorized for the transaction, attaching a photocopy of the credit card and a photocopy of identity card of the cardholder.
NOTE: At Casablanca Hotel we will not receive guests with a reservation that is not fully paid. Before the guests arrival according to the date set for such purpose, the day of the confirmation of your request.
Check in is understood as the time of entry of the guest to the hotel room, which is set to start from 3:00 pm on day of arrival.
Check out is understood as the latest time to delivery of the room by the guest to the hotel on the day of departure, set to be at 12:00 p.m. In high season, the authorization for late check out subject to availability, and if available will have an extra cost.